Delete your account

You can ask us to delete your MOZGII account at any time, from the MOZGII app or from the website. This page explains how to ask, how long you have to change your mind, and what happens to your data.

How to ask

In the MOZGII app: open the menu, tap Settings, then Account, then Delete account, and confirm.

On the web: sign in at id.mozgii.com, open Settings, then Account, then choose Delete account and confirm.

The request has to come from the account itself, because it is the only way we can be sure it is yours. If you cannot sign in, write to contact@mozgii.com from the email address on the account and we will help.

You have 30 days to change your mind

Asking does not delete anything. It starts a 30-day period during which your account works exactly as before: your listings stay visible, your profile stays where it was, and nothing is hidden or unpublished.

To stop the deletion, open the same screen and choose Cancel deletion. You can do this from the app or from the website, as often as you like, at any point in those 30 days. Nothing needs to be restored, because nothing has been taken away.

After the 30 days have passed, the deletion is carried out by a person rather than automatically, so it may take a few days longer. Signing in during those 30 days does not cancel the request; only the Cancel deletion control does.

What is deleted

Your name, email address, username, profile photo, biography, date of birth, gender, country and language. Your listings in every section, including services, jobs, tasks, market items and digital items, along with their entries in our search index. Your resume, skills, work history and education. Your saved people, contact details and addresses. Your devices, uploaded photos, AI usage records, credit history, search history and activity history.

After this, your account cannot be recovered and nothing on the site links back to you. If you sign in again with the same email address afterwards, you get a new, empty account.

What is kept, and for how long

Invoices and the record of which plan you were on are kept, because tax and accounting law requires a business to keep its financial records for a set number of years. These records carry an internal identifier and no longer carry your name, email address or any other personal detail.

Our records of AI conversations contain no account identifier at all — they never did — so there is nothing in them to connect to you and nothing to delete.

Deleting some of your data without closing your account

You do not have to delete the whole account to remove things from it. In the app and on the website you can delete any listing you posted, your whole chat history or a single conversation, your resume, your skills, your work history and education, your saved people, your contact details and your profile photo. Each one is removed as soon as you delete it, and the account carries on.

Paid subscriptions

If you subscribed through the App Store or Google Play, deleting your MOZGII account does not cancel that subscription. Only you can cancel it, in the subscription settings of the store you bought it from. Please do that before you ask us to delete the account, or you may keep being charged for a subscription you can no longer use.