Critical Incident Response

When It Trends, It's Too Late.

The gap between a hallucination and a headline is measured in minutes. We provide the kill switch and the cleanup crew.

T-MINUS 00:00
The Glitch

Chatbot outputs a racial slur or hallucinates a 99% discount code.

T-PLUS 00:15
The Screenshot

User posts the interaction to X (Twitter) or Reddit. It starts gaining traction.

T-PLUS 02:00
The Trend

TechCrunch picks up the story. Stock price wobbles. Legal team panics.

MOZG Intervention
The Emergency Brake

We kill the session logic before the screenshot happens.

The Threat Landscape

SEV-1

Toxic Hallucination

Your customer service bot starts spewing hate speech, political bias, or legally binding bad advice (e.g., Air Canada refund case).

Executive Insight

"One screenshot can wipe 5% off your market cap. Legal liability is absolute; 'it was the AI' is not a defense in court."

MOZG Role

Hot-patching prompt logic to stop the bleeding without taking the system offline.

SEV-1

Deepfake Attack

A "Deepfake CEO" calls your Finance Director on Zoom requesting an urgent wire transfer. It looks and sounds exactly like you.

Executive Insight

"This isn't just fraud; it's an identity crisis. If your CFO can't trust your voice, your internal operations freeze."

MOZG Role

Real-time media forensics verification and attacker digital footprint tracing.

SEV-2

Prompt Injection

Hackers hijack your bot to bypass safety filters, extract training data, or use your compute for crypto mining.

Executive Insight

"Your proprietary data is your moat. If a competitor extracts your pricing logic, you've just open-sourced your business."

MOZG Role

Attack log analysis to identify injection vectors and close vulnerabilities instantly.

Retainer Only

The Red Button

When the crisis hits, you don't have time to negotiate a contract. Our Retainer clients have a dedicated 24/7 hotline to our Crisis Engineers.

  • 15-Minute Response SLA
  • Direct Access to Senior Engineers
  • NDA & Legal Privilege Ready
SYSTEM_STATUS
ONLINE
Drift_Monitor_v2.1ACTIVE
Incident_Response_UnitSTANDBY
Forensic_LoggingRECORDING
ACTIVATE EMERGENCY PROTOCOL

Authorized Personnel Only

After The Smoke Clears

We don't just fix the break. We manage the fallout!

Forensic Root Cause Analysis

"Why did it happen?" We provide the technical report to defend you against negligence claims and satisfy regulators.

Reputation Management

We translate the technical failure into clear talking points for your PR team. We explain what happened so you don't lie to the press.

Drift & Decay Monitoring

Preventing slow failures (silent stupidity). We set up the alarms that trigger before the crash happens next time.

CRISIS ENGINEERS

We Are Calm When You Are Panicking.

Our team comes from Site Reliability Engineering (SRE) and Cyber Warfare backgrounds. We have handled nation-state attacks and massive outages. We can handle your chatbot.

MOZG Role: We sleep so you can.

AI Emergency Response (911) | MOZG Audit